FAQs

 

Do you ship worldwide?

Yes, we sure do.

 

Where do you ship from?

We ship from California, USA and Okinawa Japan depending where you’re ordering from.

How long will it take to receive my order?

Please allow 1-2 business days for your order to be processed before shipment. Once shipped, most domestic orders will take 3-7 business days to arrive.

International shipping delivery times for international may vary between 2 to 12 weeks depending on your local post office. Unfortunately, we cannot provide a better estimated time of arrival as it is different for every country.

 

What is your return policy?

Returns are accepted under certain circumstances. For more information regarding returns, be sure to read over our return policies page here:

https://www.ezrazayn.com/shipping-returns/

 

How often do you restock?

This varies for every item. Some items are re-stocked regularly, while some don’t get restocked at all. Restocking depends on the availability of our vendors. If you would like to know whether a specific item will be restocked or not, feel free to send us a message hello@ezrazayn.com.

 

Got More Questions?

Send us an email at hello@ezrazayn.com